ITOM – As the title suggests, I spent a decent amount of time this week training and taking tests for certification in the “IT Operations Management” suite of products offered by Micro Focus. For one of my clients, I spend quite a bit of time working with Operations Bridge, among other products. I completed the certification, but it wasn’t easy! The overall suite of products is amazing.

Authorize.net – I’ve a reseller for a long time, but took some time this week to review their offerings. This is a leading payment provider for taking ecommerce / online payments. I suspect that any businesses not selling online will want to reconsider that after these past few months. I put together this payments page to explain how I can help.